Shipping
General Information
We are the first and oldest company shipping these formulas. That is why our reputation and reviews allows us to be the most trusted site for these products. We have perfected our partnerships through the years and that allows us to bring you the best! We ship all orders same day and sometimes within minutes. We have you covered no matter where you live or the amount you need.
Orders are shipped Monday through Saturday from three fulfillment centers:
New York (Ships all eastern U.S. orders)
Las Vegas, Nevada (Ships all western U.S. orders)
Amsterdam, Holland (Ships all bulk orders in 2-4 days)
In eastern New York (Long Island), our partners have direct access to one of the largest airports in the world, John F. Kennedy International Airport. Here our products can arrive and depart from our warehouse quickly and efficiently.
In the suburban outskirts of Vegas, we gain access to new talent and create career opportunities for neighborhoods in the quickly growing area. This location is perfect for storage and operations with sufficient space and ideal weather conditions. The west coast orders arrive within 2-3 days.
In Amsterdam our partners are able to control the inventory and keep us in stock better then anyone. No matter what, we will have everything in stock and our shipping arrives to your door in 2-4 days.
Standard Free Shipping 1 to 3 Days
This economical option is ideal for most orders. We've partnered with the United States Postal Service (USPS) to deliver packages quickly to our parents for free. Most orders arrive in under 3 days!
FedEx Express Shipping Under 2 Days
We've partnered with FedEx to bring parents discounted express shipping rates during checkout. We offer a variety of FedEx express services. FedEx Express guarantees orders placed Monday through Friday before 3 PM (EST & PST) ship the same day and arrive before a quoted day and time.
2nd Day
This is the most affordable express option. Shipments are guaranteed in 2 business days by 8 PM (excluding weekends).
2nd Day Saturday
Only available for orders placed on Wednesdays after 3 PM (EST & PST) and Thursdays before 3 PM (EST & PST).
Shipments are guaranteed in 2 Days by 8 PM (including Saturday - excluding Sunday).
Standard Overnight
This is our most affordable overnight option. Shipments are guaranteed the following business day by 8 PM (excluding weekends).
Priority Overnight
Shipments are guaranteed the following business day by 11 AM (excluding weekends).
Priority Overnight Saturday
Only available for orders placed on Wednesdays after 3 PM (EST & PST) and Thursdays before 3 PM (EST & PST).
Shipments are guaranteed in 1 Day by 11 AM (including Saturday - excluding Sunday).
Express orders are not picked up on weekends. Therefore overnight orders placed after 3 PM (EST & PST) on Friday will be shipped Monday and arrive Tuesday.
Cutoff Times
Monday through Friday: Before 3 PM (EST & PST)
Saturdays: Before 2 PM (EST & PST)
We take great pride in our fast turnaround time with most orders shipping within only a couple of hours after being placed. All orders placed before cutoff times are guaranteed to ship same day. All orders placed after our cutoff time will ship the following business day. Therefore, orders placed after 2 PM (EST & PST) on Saturday will be shipped Monday.
Holidays
Orders are prepared but do not ship during publicly observed federal holidays in the United States. Orders will be shipped the following business day. Please plan and prepare in advance as orders around this time will likely be subject to delays (anticipate severe delays around shopping holidays such as Amazon Prime Day, Black Friday and Cyber Monday). We've listed the most important holidays below:
| 1 January | New Year's Day |
|---|---|
| 21 January | Martin Luther King Jr. Day |
| 27 May | Memorial Day |
| 4 July | Independence Day |
| 2 September | Labor Day |
| 11 November | Veterans Day |
| 28 November | Thanksgiving |
| 29 November | Black Friday (Severe Delays) |
| 2 December | Cyber Monday (Severe Delays) |
| 24 December | Christmas Eve |
| 25 December | Christmas Day |
| 31 December | New Year's Eve |
Tracking
You will be notified with a tracking number once your order has been processed and shipped. Tracking may not be immediately active until your package is received by a local facility.
Large Orders
In some rare cases, larger orders are shipped using FedEx Ground or FedEx Home Delivery. These orders may take an additional day or two to arrive. We do this to ensure larger orders are handled with care.