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Shipping

General Information

Orders are shipped Monday through Saturday from our primary fulfillment center in North Las Vegas, Nevada. In the suburban outskirts of Vegas we gain access to new talent and create career opportunities for neighborhoods in the quickly growing area. This location is perfect for storage and operations with sufficient storage space and ideal weather conditions.

Cutoff Times

Monday through Friday: Before 3 PM (PST)

Saturdays: Before 2 PM (PST)

We take great pride in our fast turnaround time with most orders shipping within only a couple of hours after being placed. All orders placed before cutoff times are guaranteed to ship same day. All orders placed after our cutoff time will ship the following business day. Therefore, orders placed after 2 PM (PST) on Saturday will be shipped Monday.

Tracking

You will be notified with a tracking number once your order has been processed and shipped. Tracking may not be immediately active until your package is received by a local facility.

Large Orders

In some rare cases, larger orders are shipped using FedEx Ground or FedEx Home Delivery. These orders may take an additional day or two to arrive. We do this to ensure larger orders are handled with care.

Holidays

Orders are prepared but do not ship during publicly observed federal holidays in the United States. Orders will be shipped the following business day. Please plan and prepare in advance as orders around this time will likely be subject to delays (anticipate severe delays around shopping holidays such as Amazon Prime Day, Black Friday and Cyber Monday). We've listed the most important holidays below:

1 January New Year's Day
21 January Martin Luther King Jr. Day
27 May Memorial Day
4 July Independence Day
2 September Labor Day
11 November Veterans Day
28 November Thanksgiving
29 November Black Friday (Severe Delays)
2 December Cyber Monday (Severe Delays)
24 December Christmas Eve
25 December Christmas Day
31 December New Year's Eve

Standard Free Shipping 1 to 3 Days

This economical option is ideal for most orders. We've partnered with the United States Postal Service (USPS) to deliver packages quickly to our parents for free. Most orders arrive in under 3 days!

FedEx Express Shipping Under 2 Days

We've partnered with FedEx to bring parents discounted express shipping rates during checkout. We offer a variety of FedEx express services. FedEx Express guarantees orders placed Monday through Friday before 3 PM (PST) ship the same day and arrive before a quoted day and time.

2nd Day

This is the most affordable express option. Shipments are guaranteed in 2 business days by 8 PM (excluding weekends).

2nd Day Saturday

Only available for orders placed on Wednesdays after 3 PM (PST) and Thursdays before 3 PM (PST).
Shipments are guaranteed in 2 Days by 8 PM (including Saturday - excluding Sunday).

Standard Overnight

This is our most affordable overnight option. Shipments are guaranteed the following business day by 8 PM (excluding weekends).

Priority Overnight

Shipments are guaranteed the following business day by 11 AM (excluding weekends).

Priority Overnight Saturday

Only available for orders placed on Wednesdays after 3 PM (PST) and Thursdays before 3 PM (PST).
Shipments are guaranteed in 1 Day by 11 AM (including Saturday - excluding Sunday).

Express orders are not picked up on weekends. Therefore overnight orders placed after 3 PM (PST) on Friday will be shipped Monday and arrive Tuesday.