ALERT: SHIPPING DELAYS
Due to the holidays, some orders may experience delays.
Please order in advance and allow an additional 2 to 3 days for delivery.

Shipping & Returns

 
  • 100% FREE RUSH EXPEDITED SHIPPING.

  • MOST SHIPMENTS ARRIVE IN 1 TO 3 DAYS.

  • ORDERS ARE SHIPPED 6 DAYS A WEEK WITHIN MINUTES.

  • FREE WAREHOUSE PICKUP AVAILABLE. (CHECK BELOW)

  • EXPRESS SHIPPING OPTIONS AVAILABLE. (CHECK BELOW)

 

FREE Rush Shipping: 1 to 3 Days

 

We use the United States Postal Service (USPS) for most shipments.

Priority Mail allows us to offer free domestic shipping within the United States.

Our first warehouse is currently located in New York City (Eastern Standard Time - EST).

Our shipping cutoff time Monday through Friday is 3 PM EST.

Our shipping cutoff time Saturdays is 2 PM EST.

All orders placed before our cutoff times are guaranteed to ship the same day.

All orders placed after our cutoff times ship the following day.

Orders are packed but do not ship during publicly observed holidays in the United States.

map-v3.png

When a order is packed and ready to ship you will be notified with a tracking number. Tracking may not be active immediately. When a package is checked into the local facility, tracking begins.

In some rare cases, large orders are shipped using FedEx Ground or Home Delivery. Those packages may take an additional day or two to arrive. No worries, something will always arrive as soon as possible. We do this to make sure these larger orders are handled with care.

 

FREE No-Rush Shipping: 3 to 5 Business Days

 

Don’t need your order right away?

Eligible orders get store credit with No-Rush Shipping at checkout. With No-Rush Shipping, you can earn credits for your future purchases and get your order within 3 to 5 business days via FedEx Ground

The option will automatically appear for qualifying orders. 

This is just another perk of choosing Organic Start!

 

MORE ABOUT FREE NO-RUSH SHIPPING

 

How do I get credits?

Choose No-Rush Shipping at checkout to get your order within 3 to 5 business days via FedEx Ground and we’ll automatically apply the store credits to your account once your order ships. Cancelled orders do not qualify.

When can I use my credits?

Promotional store credits will be available after your order ships. The next time you shop on our website, the credits will automatically be applied to your cart. You can use your credits by signing on to our website.

What can I purchase with my credit?

Everything and anything available on our store. They are not redeemable for cash.

Where is my credit balance?

Your account store credit balance can be found at the top of the screen or in your account when you sign into our website.

When do my credits expire?

Our store credits never expire.

How does my order qualify?

To qualify for No-Rush Shipping, you must reside in the west coast of the United States (every state after Colorado). Your order must include sufficient items. If you meet these requirements the option will appear inside your cart and during checkout. This is because orders in this region take 3 to 5 business days with FedEx Ground.

 

Guaranteed FedEx Express

 

We offer a range of guaranteed FedEx Express options at checkout. 

FedEx Express guarantees orders placed before 3 PM EST Monday through Friday ship out the same day and arrive before a quoted day and time.

  • 2nd Day:
    • Guaranteed 2 Days After Shipping by 8 PM.
  • 2nd Day Saturday:
    • Available only on Wednesdays and Thursdays.
    • Recommended Wednesdays after 3 PM EST and all-day Thursday.
    • Guaranteed 2 Days After Shipping by 8 PM excluding Sundays.
  • Standard Overnight:
    • Guaranteed the Following Business Day (Monday - Friday) by 8 PM.
  • Priority Overnight:
    • Guaranteed the Following Business Day (Monday - Friday) by 11 AM.
  • Priority Overnight Saturday:
    • Available only on Thursdays and Fridays.
    • Recommended Thursdays after 3 PM EST and all-day Friday.
    • Guaranteed the Following Day by 11 AM excluding Sundays. 

If you place your order after 3 PM EST on Friday or on the weekend, it does not ship until Monday.

Therefore all overnight orders (even with Saturday Delivery) placed after 3 PM EST on Friday or on the weekend ship Monday and arrive the following Business Day (Tuesday).

 

Return Policy

 

Unfortunately we do not accept returns. We do this because most of our products are either perishable or personal hygienic items. We must protect the integrity of our inventory for all of our customers.

All of our products are safely shipped from our clean and secure warehouse in new, unused and unopened condition.

 

All terms, conditions and policies are subject to change at anytime without notice.

5-Star Customer Service

Your time is precious. Don't waste it on this form. tongue.gif
Click here before filling out this form.